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Privacy Policy

Effective Date: January 1, 2026

Information We Collect

We collect information you provide directly to us, such as when you create an account, make a purchase, or contact us for support. This may include your name, email address, phone number, and payment information.

How We Use Your Information

We use the information we collect to provide, maintain, and improve our services, process transactions, send you technical notices and support messages, and communicate with you about products, services, and promotional offers.

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy or as required by law.

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Cookies

We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookie settings through your browser preferences.

Your Rights

You have the right to access, update, or delete your personal information. You may also opt out of certain communications from us.

Contact Us

If you have any questions about this Privacy Policy, please contact us at [email protected] or call us at +1 (773) 847-2847.

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Terms of Service

Effective Date: January 1, 2026

Acceptance of Terms

By accessing and using our website and services, you accept and agree to be bound by the terms and provision of this agreement.

Services

Artisan Baking Co. provides professional baking services including custom cakes, artisan breads, pastries, and related products. All orders are subject to availability and acceptance.

Orders and Payment

All orders must be placed in advance and require a deposit. Full payment is due upon delivery or pickup. We accept cash, credit cards, and approved payment methods.

Cancellation Policy

Orders may be cancelled up to 48 hours before the scheduled delivery or pickup time. Cancellations made less than 48 hours in advance may be subject to charges.

Quality Guarantee

We guarantee the quality of our products. If you are not satisfied with your order, please contact us within 24 hours of delivery for resolution.

Limitation of Liability

Our liability is limited to the cost of the products purchased. We are not responsible for any indirect, incidental, or consequential damages.

Modifications

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting on our website.

Contact Information

For questions about these Terms of Service, contact us at [email protected] or +1 (773) 847-2847.

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Disclaimer

Last Updated: January 1, 2026

General Information

The information on this website is provided on an "as is" basis. To the fullest extent permitted by law, Artisan Baking Co. excludes all representations, warranties, obligations, and liabilities arising out of or in connection with this website.

Allergen Information

Our products may contain or come into contact with common allergens including wheat, eggs, milk, nuts, and soy. Please inform us of any allergies when placing your order. We cannot guarantee that any product is completely allergen-free.

Nutritional Information

Nutritional information provided is approximate and may vary based on ingredients and preparation methods. Consult with a healthcare professional for specific dietary needs.

Custom Orders

Custom cake designs and decorations are subject to our artistic interpretation and technical capabilities. Final products may vary slightly from initial concepts or images.

Delivery and Storage

We are not responsible for product quality after delivery. Proper storage instructions will be provided with your order. Perishable items should be consumed within recommended timeframes.

Photography

Images on our website are for illustrative purposes only. Actual products may vary in appearance due to natural variations in ingredients and handcrafted nature of our items.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of these external sites.

Contact Us

For any questions or concerns, please contact us at [email protected] or call +1 (773) 847-2847.